Nursery Irresponsability - Immediate end of contract

Post new topic

Member since 27 January 2021

fosterinaMember27 January 2021 12:44:38

Hello,

Here is my problem:

We informed the director of the nursery that our 2.5 years old daughter is allergic to nuts / peanuts and we sent her the doctor's certificate. However, weeks later, we saw by facebook on the photos of the nursery that she was eating chestnuts. Luckily my daughter just got sick with digestive upset the next week, it could have been a lot more serious than that, but we figured out what caused it. In the meantime, we had registered our 1.5 year old son at the same nursery to start at the beginning of January 2021. After the end of confinement on january 10th and the reopening of the nursery, we had not received any program for the first days of adaptation of our son, which is once again irresponsible of them. We no longer trust this nursery! We keep our children at home and in addition, they do not want to cancel my son's contract without the 2 months notice even if he never went.

Could we immediately terminate the contract without notice by negligence of the nursery with everything they have done? Has anyone dealt with something similar?

Thank you,

Cynic UK / Netherlands Expert

Member since 15 September 2015

CynicUK / Netherlands Expert27 January 2021 14:11:03

7731

Hi and welcome to the Forum.

You say you have a contract; the clauses regarding termination will be stipulated in there. You say there is a 2 month notice requirement, if that's in the contract and there is nothing else, then you may have to pay.

However, things such as medical conditions are normally declared by the parent at the time of enrolment, so take a copy of that and the photo showing her easting chestnuts with you and show them that you notified them and they have failed, potentially dangerously so.

Probably better to go and speak to them and sort out your differences amicably

phipiemar VIP Member

Member since 01 May 2013

phipiemarVIP Member27 January 2021 14:34:27

4733

Hello,

If you have indisputable evidence of the shortcomings of this nursery, you should contact the children's services to alert them. From there a procedure may be initiated for breach of contract and endangering a child.

https://www.officenationalenfance.lu/en

Articles to help you in your expat project in Luxembourg

Lifestyle in Luxembourg
Festivals, traditions, multilingualism, international openness, and cultural richness: these are the elements that ...
Traveling to Luxembourg with your pet
When moving to a new country, we naturally want our pets to be part of the journey. However, this requires ...
Accommodation in Luxembourg
Finding housing in Luxembourg can be quite challenging, as the rental market is both competitive and expensive. ...
Languages in Luxembourg
Luxembourg, a tiny nation in Western Europe, is frequently showcased as an exemplar of how diverse languages ...
Taxes in Luxembourg
How does the tax system work in Luxembourg? What are the differences between residents, non-residents, and ...
Living in or near Luxembourg for expats
Many expats ask the question how to get a cheap apartment in Luxembourg because not everyone enjoys the ...
Work in Luxembourg
Thinking about working in Luxembourg? This article will guide you through the legal procedures, job search ...
Work in Esch-sur-Alzette
Esch-sur-Alzette is a university town with 36,000 inhabitants, 30% of whom are foreigners representing 120 ...