Health Care, Customer Services, Administrative

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About

I have experience knowledge and skills in various diverse sectors ( Medical, Hospitality, Procurement, Courier industry & varied administrative roles ) and having been been a business owner of 3 businesses, communicating effectively in different situations obtaining a swift and appropriate resolution. I have a strong desire to learn, and pay close attention to detail.

The skills I have obtained equipped me to work effectively at all levels, from being a junior employee to being in management.

My previous background has been predominately in customer service roles, primarily over the telephone and face to face contact. I enjoy working with customers helping them deal with any queries or questions they may have. I have also managed diaries ( manual & computerised ), and scheduled bookings, provided options available, plus contracts, and spread sheet reports. I always maintain a positive and friendly attitude treating clients with dignity and respect, striving to provide exceptional customer service at all times.

I feel that these skills will be transferable to being part of I pick up on facts quickly, working well within a team or independently being organised and methodical.

I am enthusiastic about any opportunity to utilise my skills with the vast and varied knowledge I have gained over the years.

Skills

SOFT SKILLS:

Leadership qualities, Reliability, Good Integrity, Honesty & Transparency, Teamwork, Innovation, Communication, Adaptability, Accountability, Detail-Oriented, Diligent, Customer Service, Decision making, Active Listener, Patience, Persuasion, Methodical, Conflict resolution, Critical thinker, Meeting deadlines, Targets and Loyalty.

HARD SKILLS:

COMPUTER LITERACY: Windows XP 95,98, 2000,3:1,Win 7 & 8, 10, MS Office, MS Word, Excel, Master Series, Power Point, Prof doc, Multidoc, Sage, Pastel, Internet, Outlook Express, Thunderbird mail, Syspro, Goldmine, CMA & Lightstone reports, Windeed, Propstats, Virtual Agent, Various CRM platforms, Jontek, Navision

Diplomas

• FFC Certificate (Real Estate) & Ready to Sell Course - 2015

• England Health Care & Education Certificate - 2018 UK

• Christie’s Care – 2018 UK

• Oxford Aunts - 2019 2020 UK

• Dealing with Difficult People in life and work - May 2021

• Suicide Awareness Training – Zero Suicide Alliance - June 2021

• Drug–Free Workplace – June 2021

• Opioid Crisis – June 2021

• Psychology Diploma – May 2021

• Psychiatry ( An Overview ) Diploma – June 2021

• Mental Health Diploma – June 2021

• Depression Diploma – June 2021

• Workplace Safety & Health Diploma – July 2021

Job offer details
What I am looking for
ContractType
Permanent contract, Fixed-term contract
Working time
Full time
Salary range
GBP 1800
Experience
Senior
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