Customer Service Representative - Chinese
We are looking for Customer Service Rep who can speaks Chinese for our retail showroom located in Kuwait.
For a Customer Service Representative role at OPPEIN, the job description should focus on assisting clients with their inquiries and complaints regarding home furnishing products like custom kitchen cabinets, wardrobes, and vanities. Key responsibilities include managing customer communication, addressing order issues, processing returns, and ensuring customer satisfaction.
Strong communication and problem-solving abilities
Familiarity with home furnishings and design
Experience in customer service, preferably in the home décor or retail sectors
Proficiency in CRM software and order management systems
Any related diploma or certificate