Atm machine problem

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Farhana Zainal New member

Member since 18 January 2018

Farhana ZainalNew member06 October 2022 06:15:20

Hi everyone

I withdrew cash from Al Rajhi atm machine (I am ANB cardholder). The machine did not dispensed any cash but the amount has been deducted from my account. I have called ANB customer care and made a report.

Is anyone here faced the same situation like me? If any, I just wanna know how long it took for you to get back the amount credited into your account. And is there any chances I will not get the money. Thank you.

Mickael ViP

Member since 19 September 2022

MickaelViP06 October 2022 06:30:08

1893

Hello @Farhana Zainal

Thanks for your message.

Just in case, don't forget to introduce yourself with the others members, maybe someone can help you :

New members of the Saudi Arabia forum, introduce yourselves here - 2022

Have a nice day,

Mickael

Expat.com - Team

XTang Bahrain/UAE/Saudi Arabia Expert

Member since 22 April 2014

XTangBahrain/UAE/Saudi Arabia Expert07 October 2022 18:19:53

11826

You will get the money back. However, the process takes time. Your bank may also ask you to submit a dispute form.

The time it takes can vary by bank and can be as little as a week up to a month.

Farhana Zainal New member

Member since 18 January 2018

Farhana ZainalNew member09 October 2022 05:58:53

@XTang

Hi, thank you for your reply. It really bothers me but at least i know i will get the money back.

God Bless.

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