Denied Reason: please provide a detailed address in Vietnam

@Aidan in HCMC

Hello Aidan

I recently received this response

Denied Reason: you are required to provide a correct address where you will stay and contact phone number in vietnam. if your information is inappropriate, your application would be refused.

This is the information I wrote.

Intended temporary residential address in Viet Nam

Lanura Saigon Boutique Hotel, 99/18 Nguyễn Thái Bình, Phường 4, Tân Bình

Phone number (in Vietnam)

0835 039 939

Intended expenses (in USD)

1,400

You advised me not to put the comma, but the system puts it automatically

(don't write it as $1,400, as the application may not recognize the comma between the 1 and the 4).

Who will cover the trip’s expenses of the applicant?

The applicant

Does the applicant have health insurance arranged for their stay in Viet Nam?

Yes

Detail

Travel insurance

Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam

"All blanks in this part I left it blank"

    @Aidan in HCMCHello AidanI recently received this responseDenied Reason: you are required to provide a correct address where you will stay and contact phone number in vietnam. if your information is inappropriate, your application would be refused.This is the information I wrote.Intended temporary residential address in Viet NamLanura Saigon Boutique Hotel, 99/18 Nguyễn Thái Bình, Phường 4, Tân BìnhPhone number (in Vietnam)0835 039 939Intended expenses (in USD)1,400You advised me not to put the comma, but the system puts it automatically (don't write it as $1,400, as the application may not recognize the comma between the 1 and the 4).Who will cover the trip’s expenses of the applicant?The applicantDoes the applicant have health insurance arranged for their stay in Viet Nam? YesDetailTravel insuranceAgency/Organization/Individual that the applicant plans to contact when enter into Viet Nam"All blanks in this part I left it blank"        -@Mohammed Saleh A

You've done everything correctly.

This is VN immigration subjecting your application to enhanced scrutiny.

You've followed post #459, here, with the suggestions on how "...to complete exactly all the blanks in the application form."

As a citizen of Libya, you might very well expect further delays/amendment requests. Please read post #385 for an explanation.

I'm not sure of your intended departure date. You could continue amending/resubmitting your application after each denial. In the event that you do not receive approval 1 week before departure, I would then strongly suggest you follow the suggestion of OceanBeach92107,  in post #479, and seek the services of a local Vietnam visa agent.

Please let us know the results of your amendment/resubmission. I'm sorry I have no further suggestions for you.

Hi @aidan

Hope you are well.

Got the message that i need to prove correct address and contact phone number in vietnam. Could you please help.

What i provided was as below:

Somerset Chancellor Court Hotel, 21-23 Nguyen Thi Minh Khai, Bến Nghé, District 1, Ho Chi Minh City, Vietnam

Phone number: +842838229197

    Hi @aidan
Hope you are well.

Got the message that i need to prove correct address and contact phone number in vietnam. Could you please help.
What i provided was as below:
Somerset Chancellor Court Hotel, 21-23 Nguyen Thi Minh Khai, Bến Nghé, District 1, Ho Chi Minh City, Vietnam
        -@ColonerHardStone

The address looks to be correct. This is VN immigration scrutinizing your application.

Several countries/regions have been placed on a list by immigration where applications from citizens are receiving enhanced scrutiny. Very frustrating for the applicants. Please read post #385, here. Due to your holding Pakistani citizenship, you can expect to receive several of these denial/amendment requests. A fellow member from Pakistan, AAMem,  struggled with consecutive denials (see post #219). Member AAMem  eventually decided to employ the services of a local, trusted Vietnam visa agent (post #319).

Take a moment to review post #297, here, to ensure you've provided the address in the correct field/section (important).

Also, should you receive a "Denied Reason: Require to fill in detail all the information in the application form" notice, please read post #459 for suggestions.

Take a moment to review the posts made to this thread just prior to yours tonight.

I wish I could make this easier for you.

REPOST!!

---------------------------------------------------------------------------------

It is now apparent to us that citizens of some regions/countries, including but not limited to Africa (most notably Nigeria), Pakistan, Bangladesh, as well as others, are experiencing difficulty in receiving their eVisa approvals.

We will continue to try to help applicants from every country successfully complete their eVisa applications. However, continued denials/amendment-requests from immigration will suggest to us that the applicant has encountered an impediment to their receiving an eVisa approval. At that point our options/advice to the applicant will have been exhausted. Members are encouraged to continue with their own efforts to receive approval (time permitting), but the reality might be that it will result only in effort wasted.

It may well be in the best interest of people from these regions/countries to consider employing the services of a proven, reliable and trustworthy Vietnam visa agent. Please see posts #319 and #320, here, for a member's account of his experience in using such an agent.

If you'd like to pursue this avenue, please let us know.

note: no member of expat.com's Vietnam forum has any financial interest in referring members to a local visa agent. We do so only in an effort to help fellow members receive their eVisa approval.

Hello again @Aidan in HCMC!

So I updated the address as u asked. Copy pasted the following address.

9Station Hostel & Bar, Tran Hung Dao Road, Group 7, Duong D

Hello again, @Aidan in HCMC.

So I got an update. This time they are saying, "You are required to provide information about the organization organizing the Tour program in Vietnam (the name, address and contact phone number)."

I am going with no organization, I am going solo. I have left the "organization that the applicant plans to contact" blank.

What should I do now?

Hello again, @Aidan in HCMC.

So I got an update. This time they are saying, "You are required to provide information about the organization organizing the Tour program in Vietnam (the name, address and contact phone number)."

I am going with no organization, I am going solo.

There is no field on the application form where you can input such information.

Try sending a short email to immigration (but do not expect a reply) stating that you are travelling alone. Sending this email will at least prove to the reviewing officer that you are attempting to comply with their every request.

I have left the "organization that the applicant plans to contact" blank.

Good.

In that section "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam ", make sure you do not include any name, address, tel# or purpose.

What should I do now?
        -@Eon Termo

Since you've still 3+ weeks before your departure date, I suggest you submit the application again, making no additional amendments. Send them an email, resubmit, and wait for their next response.

As I had mentioned previously, my expectation is that even with no amendment made, if denied again immigration will give a different/other reason for their denying your application. There have been enough examples of this reported by expat.com members that we are recognizing a definite pattern.

You could of course accelerate the process by using the services of a local trusted Vietnam visa agent. The prices quoted by agencies includes the cost of their submitting on your behalf a new eVisa application, so for not much more money you could avoid this stress and hassle.

Please do keep us updated.

@Eon Termo

Sorry.

Out of habit I said "email". What I should have said is through immigration's web portal form, here.

Park Hyatt Saigon, 2 Lam Son Square, Ho Chi Minh City (Saigon), Vietnam, 700000

What's wrong with this address?

    Park Hyatt Saigon, 2 Lam Son Square, Ho Chi Minh City (Saigon), Vietnam, 700000               What's wrong with this address?        -@Chorui12

Hello Chorui12, and welcome to the expat.com Vietnam forum.

The address is missing both the ward and the district. The address should be entered as so (you can copy/paste)...

Intended temporary residential address in Viet Nam * - Park Hyatt Saigon Hotel, 2 Công trường Lam Sơn, Bến Nghé, Quận 1  (include nothing else in this line)

City/Province * - HO CHI MINH City (from drop-down box)

Phone number (in Vietnam) -  028 3824 1234 (optional, but recommended due to immigration's recent insistence)

Do not include the word "Vietnam", nor the postal code.

That should do it for the address. Feel free to ask any further questions should the need arise.

Once again, welcome to the forum. Good to have you with us.

Hello @Aidan in HCMC:

I was denied several times for incorrect address. The message I got is "you are required to provide a correct address where you will stay and contact phone number in vietnam. if your information is inappropriate, your application would be refused."

I am going for Tourism. Here are what I put:

Agency/Org/Individual that the applicant plans to contact when enter into Viet Nam

Name of Hosting Org: <BLANK>

Address: Park Hyatt Saigon, 2 Lam Son Square, Ho Chi Minh City (Saigon), Vietnam, 700000

Telephone number: +842838241234

Purpose: Tourism

Information about the trip

Intended temporary residential address in Viet Nam: Park Hyatt Saigon, 2 Lam Son Square

City/Province: HO CHI MINH City

Phone number (in Vietnam): +842838241234

    Hello @Aidan in HCMC:
I was denied several times for incorrect address. The message I got is "you are required to provide a correct address where you will stay and contact phone number in vietnam. if your information is inappropriate, your application would be refused."

I am going for Tourism. Here are what I put:

Agency/Org/Individual that the applicant plans to contact when enter into Viet Nam
Name of Hosting Org: <BLANK>
Address: Park Hyatt Saigon, 2 Lam Son Square, Ho Chi Minh City (Saigon), Vietnam, 700000
Telephone number: +842838241234
Purpose: Tourism

Information about the trip
Intended temporary residential address in Viet Nam: Park Hyatt Saigon, 2 Lam Son Square
City/Province: HO CHI MINH City
Phone number (in Vietnam): +842838241234
   

    -@Chorui12

Hi again.

Leave all fields under the "Name of hosting organisation", "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam" completely blank,as this section does not apply to tourism applications, and is for people who will be sponsored to enter Vietnam (by an employer, charity org., diplomatic mission,etc). Under this field, no name, no address, no tel#, and no purpose.

Resubmit your application with these amendments (I think you'll be fine).

Please let the forum know of the results.

Your reporting back would be very much appreciated.

@Chorui12

Note the change of the country code from "+84" to "0" for calling within Vietnam.

When is your departure date?

Your profile shows you as being Bangladeshi.

Please read post #485, above.

@aiden

Can you help me connect with the agent?

    @aiden
Can you help me connect with the agent?
        -@ColonerHardStone

Sending a PM to you now.

@Aidan in HCMC

Hello @Aidan in HCMC

I recently received this response

Denied Reason: YOU ARE REQUIRED TO PROVIDE DETAILS OF THE ORGANIZER AND THE TOUR PROGRAM IN VIETNAM. IF YOUR INFORMATION IS INAPPROPRIATE, YOUR APPLICATION WOULD BE REFUSED.

    @Aidan in HCMC
Hello @Aidan in HCMC
I recently received this response

Denied Reason: YOU ARE REQUIRED TO PROVIDE DETAILS OF THE ORGANIZER AND THE TOUR PROGRAM IN VIETNAM. IF YOUR INFORMATION IS INAPPROPRIATE, YOUR APPLICATION WOULD BE REFUSED.

        -@Mohammed Saleh A

Please read my reply to member Eon Termo in post #487, here, and post #488, here, regarding a request for information on any "tour program".

As mentioned to you in post #482, "This is VN immigration subjecting your application to enhanced scrutiny."

I also mentioned, "As a citizen of Libya, you might very well expect further delays/amendment requests."

I suggest you make no changes to your application, and resubmit your application as it is. Follow the link in post #488 and send a notice to VN immigration explaining that you are not using the services of a tour operator.

Please keep the forum updated on your progress. Good luck.

@Mohammed Saleh A

Your profile shows you as a Libyan expat living in VN.

Is this correct?

@Aidan in HCMC

hey Aidan. thank you for the suggestion on PM. however, the agency said they were not able to help. Is there any other suggestion?

    @Aidan in HCMC
hey Aidan. thank you for the suggestion on PM. however, the agency said they were not able to help. Is there any other suggestion?
   

    -@ColonerHardStone

I know you are asking Aidan, but I think it's important for you to know that the major, trustworthy visa agents I know have stopped assisting Pakistan passport holders who have been experiencing difficulties with immigration.

The specific reason isn't absolutely clear but the reality is that the agents cannot get immigration to cooperate with the appeals, so the agents are no longer willing to accept applications for assistance with evisa rejections from Pakistan citizens.

Unfortunately, citizens of Nigeria, Bangladesh and a few other countries are experiencing the same problem.

My only other suggestion is that anyone in similar circumstances should forget trying to fix your evisa applications.

Instead, submit a NEW application for a VISA ON ARRIVAL through a trustworthy agent.

A VOA (Visa On Arrival) application is a more thorough and restrictive process, having you answer more personal and detailed questions.

These special VOAs for tourism purposes are never issued for more than 30 days but are often limited to 1 to 3 weeks.

Visa agents charge more to assist with VOA applications but you MUST use an agent when applying for one.

I hope this information proves to be useful for you and others in similar circumstances.

@Aidan in HCMChey Aidan. thank you for the suggestion on PM. however, the agency said they were not able to help. Is there any other suggestion? -@ColonerHardStone

You're very welcome. I'm sorry it didn't help.

I called that agency today and spoke to one of the representatives there. She confirmed their unwillingness to submit applications on behalf of citizens of Pakistan, Bangladesh, most African nations, "some" nations in the Middle East (though she wouldn't identify which ones), "some" South America nations (again, without identifying which nations), and "others". I tried to get a comprehensive list of the countries where applicants are receiving enhanced scrutiny but she either wouldn't or couldn't give me this. I didn't feel comfortable pushing the matter. She did confirm with me the countries/regions I've mentioned.

She indicated to me that the reason for their not accepting applications from those areas was due to their constantly receiving denial/amendment notices from immigration. She stated that their success rate, after submitting multiple amendments, was somewhere around 25%, and that the administration of these applications in terms of time and effort was not proving to be profitable. She also confirmed immigration's recent wording of the denials agreeing that those denials, as they appeared, were a new phenomenon.

My suggestion to members receiving multiple denials, after confirming that no other errors exist, is to continue resubmitting the application with no amendment(s).

This suggestion applies only after ensuring no other errors exist.

edit: I forgot to ask about the likelihood of a VOA being accepted, as per member OceanBeach92107's suggestion above. It's certainly worth a try if your intended length of stay is less than 30 days.

@Aidan in HCMC Hi Sir, I have the same issue in getting the e-visa for Vietnam, my visa got rejected 2 times for the same reason stating "please mention temporary residential address", first I left hosting agency field and only gave the temp address from [link under review] which is Hanoi Capsule Station Hostel, 22 Tran Nhat Duat street, Dong Xuan ward, Hoan Kiem District, Hoan Kiem, Hanoi, Vietnam.

But this got rejected for the same reason, so this time I gave a different address from booking.com that is Golden Sun Hotel, 33 Hang Quat Street, Hoan Kiem, Hanoi, 100000 Vietnam, but this time I also filled the hosting agency and temporary residential address thinking what if I got rejected since I did not give hosting agency address.

Currently Golden Sun Hotel request is in pending, idk if this will also get rejected or not.

Can you please guide me what am I doing wrong here? is it because of wrong address? or some other reason? I am I missing something here?

Appreciate you help!

Hey!

My name in ICAO Line is:

P < PRTCORT < SCHWAB < BALEIRAS < NASCIMENTO << RAQUEL

One of my surnames is Cortizo and not CORT. I have tried entering in surnames:

CORT SCHWAB BALEIRAS NASCIMENTO

CORTIZO SCHWAB BALEIRAS NASCIMENTO

SCHWAB BALEIRAS NASCIMENTO

Given name I put as Raquel

But none of them work - can someone please help me?

@Aidan in HCMC Sorry, I did exactly like you said, still getting the same denied response "you are required to provide a correct address where you will stay and contact phone number in vietnam. if your information is inappropriate, your application would be refused."

Any ideas?

INFORMATION ABOUT THE TRIP

Purpose of entry: tourism

Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam

Name of hosting organisation: <BLANK>

Address: <BLANK>

Telephone number: <BLANK>

Purpose: <BLANK>

Information about the trip

Intended length of stay in Viet Nam (number of days)10

Intended date of entry(DD/MM/YYYY)19/12/2024

Allowed to entry through checkpoint: Tan Son Nhat Int Airport (Ho Chi Minh City)

Exit through checkpoint: Tan Son Nhat Int Airport (Ho Chi Minh City)

Intended temporary residential address in Viet Nam: Park Hyatt Saigon Hotel, 2 Công trường Lam Sơn, Bến Nghé, Quận 1

City/Province: HO CHI MINH City <from dropdown>

Phone number (in Vietnam): 028 3824 1234

[at]Aidan in HCMC Hi Sir, I have the same issue in getting the e-visa for Vietnam, my visa got rejected 2 times for the same reason stating "please mention temporary residential address", first I left hosting agency field and only gave the temp address from [link under review] which is Hanoi Capsule Station Hostel, 22 Tran Nhat Duat street, Dong Xuan ward, Hoan Kiem District, Hoan Kiem, Hanoi, Vietnam.

That address appears correct, with the exception of the additional reference to Hoan Kiem. If your latest amendment is denied, enter the address like so (you can copy/paste)...

Intended temporary residential address in Viet Nam * - Hanoi Capsule Station Hostel, 22 Tran Nhat Duat street, Dong Xuan ward, Hoan Kiem District  (include nothing else in this line)

City/Province * - HA NOI City (from drop-down box)

Phone number (in Vietnam) -  0868 461 099 (optional, but recommended due to immigration's recent insistence)

Do not include the word "Vietnam", nor a postal code.

But this got rejected for the same reason, so this time I gave a different address from booking.com that is Golden Sun Hotel, 33 Hang Quat Street, Hoan Kiem, Hanoi, 100000 Vietnam, but this time I also filled the hosting agency and temporary residential address thinking what if I got rejected since I did not give hosting agency address.

Note to applicants: All fields under the "Name of hosting organisation", "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam" should be left completely blank, as this section does not apply to tourism applications, and is for people who will be sponsored to enter Vietnam (by an employer, charity org., diplomatic mission,etc). Under this field, no name, no address, no tel#, and no purpose.

Currently Golden Sun Hotel request is in pending, idk if this will also get rejected or not. Can you please guide me what am I doing wrong here? is it because of wrong address? or some other reason? I am I missing something here? Appreciate you help!@muhdnzn

If the amendment with the Golden Sun Hotel showing as your temporary address is denied, use the Hanoi Capsule Station address. I hope this helps.

Please let the forum know of the results. Your reporting back would be very much appreciated.

Hey! My name in ICAO Line is:

Hello.

P < PRTCORT < SCHWAB < BALEIRAS < NASCIMENTO << RAQUEL   One of my surnames is Cortizo and not CORT.

The contraction of the name "Cortizo" to "Cort" is due to the character limit on the ICAO line. Contractions are not uncommon. VN immigration will certainly be familiar with this.

I have tried entering in surnames: CORT SCHWAB BALEIRAS NASCIMENTO, CORTIZO SCHWAB BALEIRAS NASCIMENTO, SCHWAB BALEIRAS NASCIMENTO. Given name I put as Raquel. But none of them work - can someone please help me? -@raquelcortizo

You've certainly covered the "Surname*" options.

Please tell us, how were the denial notices from immigration worded? Please copy/paste immigrations reason(s).

@Aidan in HCMC Sorry, I did exactly like you said, still getting the same denied response "you are required to provide a correct address where you will stay and contact phone number in vietnam. if your information is inappropriate, your application would be refused."Any ideas?INFORMATION ABOUT THE TRIPPurpose of entry: tourismAgency/Organization/Individual that the applicant plans to contact when enter into Viet NamName of hosting organisation: Address: Telephone number: Purpose: Information about the tripIntended length of stay in Viet Nam (number of days)10Intended date of entry(DD/MM/YYYY)19/12/2024Allowed to entry through checkpoint: Tan Son Nhat Int Airport (Ho Chi Minh City)Exit through checkpoint: Tan Son Nhat Int Airport (Ho Chi Minh City)Intended temporary residential address in Viet Nam: Park Hyatt Saigon Hotel, 2 Công trường Lam Sơn, Bến Nghé, Quận 1City/Province: HO CHI MINH City Phone number (in Vietnam): 028 3824 1234 -@Chorui12

Sadly, the denial is not unexpected. The information you've provided is correct, so this denial is through no fault of your own.

Resubmit your application, making no changes to the address. You might also consider completing the "optional" fields in the application. Here is an example of what to put in those optional fields which was suggested to another member (post #458).

Please read post #500, above. I suggest you follow the suggestion in the last paragraph of that post.

I wish I could tell you more.

(our quote function is not functioning properly. Our IT dep't is aware of this and is working on it)

Hi!

please advise on my issue

amended application

says you are required to provide details of the organizer and the tour program in vietnam.

im traveling by myself, there isn’t any organisation

Hi! please advise on my issueamended application says you are required to provide details of the organizer and the tour program in vietnam.im traveling by myself, there isn’t any organisation -@SusieMayer

Hello, and welcome to the forum.

I have a couple of questions for you, please.

Am I correct in assuming that this is not the first denial you've received on this application? If so, please copy/paste the previous denials you'd received from immigration.

Your profile shows you as being a Russian citizen. Are you applying for the eVisa using your Russian passport?

Also, when is your intended arrival date?

With regard to the "tour operator" info request from immigration, please read posts #486 and #487 above.

[at]Aidan in HCMC

I’ve had first denial with no request, second for the detailed address and 3 more for the hosting organisation. On the first denial regarding tour program I’ve input « none » for hosting organisation. Then after another denial for the same reason I left the fields blank, and now I got another denial asking to provide again hosting organisation. I’m using my Russian passport for travelling abroad. Intended date of arrival is now on 12th October , it’s the second week I’m getting denials. I’ve applied before, never been this long

[at]Aidan in HCMCI’ve had first denial with no request, second for the detailed address and 3 more for the hosting organisation. On the first denial regarding tour program I’ve input « none » for hosting organisation. Then after another denial for the same reason I left the fields blank, and now I got another denial asking to provide again hosting organisation. I’m using my Russian passport for travelling abroad. Intended date of arrival is now on 12th October , it’s the second week I’m getting denials. I’ve applied before, never been this long -@SusieMayer

You said immigration stated "...you are required to provide details of the organizer and the tour program in vietnam". A "hosting organization" is not a tour organizer.

I suggest you contact a local Vietnam visa agent, as Oct 12th is too soon for you to receive your approved eVisa.

Lets us know if you'd like to take that route.

@Aidan in HCMC

so what do you think should I input for the organizer and the tour program in vietnam and where? there are fields for hosting organisation in the application only, not tour program

@Aidan in HCMCso what do you think should I input for the organizer and the tour program in vietnam and where?

I've already addressed that... "With regard to the "tour operator" info request from immigration, please read posts #486 and #487 above."

there are fields for hosting organisation in the application only, not tour program -@SusieMayer

Post #491 should explain that.

@Aidan in HCMC

thank you for your assistance

@Aidan in HCMC Sure, I will update you, Thanks for the input.

@Aidan in HCMC Sure, I will update you, Thanks for the input. -@muhdnzn

You're very welcome, and hope to hear the good news of your eVisa being granted soon.

Good luck.

@Aidan in HCMCthank you for your assistance -@SusieMayer

You're very welcome.

Were you aware that as a citizen of Russia you hold visa exempt status?

You are permitted to enter for up to 45 days, no visa required. If you wished to extend your stay here, you would simply have to exit the country (by land or air), reentering immediately for another 45 days. Reports are that this can be done multiple times.

All that is required is that your passport be valid for at least 6 months and have at least 2 blank pages.

For a stay of 90 days (uninterrupted) arriving Oct 12th, I suggest you seek the services of a trusted, proven Vietnam visa agent.

@aiden

Thank you for all your support and advice. Just out of the blue I got the visa today. It seems that we can just keep on trying to submit the same form without any changes (once we have all information correctly entered) and they will grant the visa eventually.

@aidenThank you for all your support and advice. Just out of the blue I got the visa today. It seems that we can just keep on trying to submit the same form without any changes (once we have all information correctly entered) and they will grant the visa eventually. -@ColonerHardStone

FANTASTIC NEWS!

And a big thank you for reporting back to the forum your success.

Finally, now you can relax a little.

So then, next stop, Vietnam 😀

hahah yes. Thank you!