Denied Reason: please provide a detailed address in Vietnam

Hello @Aidan, I am just frustrated at this point 😅

So, as u gave me the agency, I contacted them and Jessica do was in charge of my visa processing. So she took my photo, and passport photo, and it's been 5 days.

So today when I'm asking for update she told me to apply myself and Vietnam immigration "stopped" visa approvals.

But in the forums I saw that a Pakistani got his visa approved.

Any other agencies that u know of who is fast and reliable?

Hello Aidan, I am just frustrated at this point 😅So, as u gave me the agency, I contacted them and Jessica do was in charge of my visa processing. So she took my photo, and passport photo, and it's been 5 days.So today when I'm asking for update she told me to apply myself and Vietnam immigration "stopped" visa approvals.But in the forums I saw that a Pakistani got his visa approved.Any other agencies that u know of who is fast and reliable? -@Eon Termo

Hi there. Thank you for your PM, and thank you so much for posting directly to the forum. This will be very helpful to other members of expat.com, as well as to casual readers of the forum who find this thread through an internet search.

The other Pakistani member you refer to is, I believe, member ColonerHardStone.

That member received the same response from an agency representative as you did. See their post here. (post #498).

The member followed our advice to them, found here. (post #500)

I had written there...

"My suggestion to members receiving multiple denials, after confirming that no other errors exist, is to continue resubmitting the application with no amendment(s).

This suggestion applies only after ensuring no other errors exist."

Member ColonerHardStone reported receipt of their approved eVisa here (post #517), after following our suggestion to continue resubmitting their correctly completed application.

As you've followed the previous suggestions to ensure the correct completion of your own application, and as you are now starting to receive the same (erroneous?) denial reasons, my suggestion to you is to continue to resubmit your application with no amendments made.

I understand your being pressed for time, but I'm afraid I've no other suggestions to make.

Perhaps other members reading this post can suggest another agent for you to try.

The same problem I am facing

*You are required to provide a correct address where you will stay and contact phone number in Vietnam*

This is my address and phone number:

VY DA CENTRAL

MARKET HOSTEL

Address: 47 Phan Chu Trinh,

District 1, Ho Chi Minh City,

Vietnam

Phone: +84 942 874 873

The same problem I am facing*You are required to provide a correct address where you will stay and contact phone number in Vietnam*This is my address and phone number:VY DA CENTRAL MARKET HOSTEL Address: 47 Phan Chu Trinh, District 1, Ho Chi Minh City, Vietnam Phone: +84 942 874 873 -@saad khalid31

Hi there, and welcome to the expat.com Vietnam forum.

The denial of your application is due to your missing the ward name (Ben Thanh Ward).

Enter the address as so. You can copy/paste...

Intended temporary residential address in Viet Nam * - Vy Da Central Market Hostel, 47 Phan Chu Trinh, Phường Bến Thành, Quận 1  (include nothing else in this line)

City/Province * - HO CHI MINH City (from drop-down box)

Phone number (in Vietnam) -  0942 874 873  (optional, but recommended due to immigration's recent insistence)

Do not include the word "Vietnam", nor any postal code. Note the change of the telephone country code from "+84" to "0" for calling within Vietnam.

Do not be surprised if, as a citizen of Pakistan, you receive multiple denials. See post #485

Please let us know the results of your amended application, and feel free to ask any other questions you might have.

Once again, welcome aboard. Nice to have you with us.

@Aidan in HCMC Hi, I got my Visa today, it was granted for the Golden Sun Hotel address it self, I dint have to give the address you suggested, anyway thank you so much for you help!

@Aidan in HCMC Hi, I got my Visa today, it was granted for the Golden Sun Hotel address it self, I dint have to give the address you suggested, anyway thank you so much for you help! -@muhdnzn

You're quite welcome, and thank you for reporting back of your successful application. I hope you have a wonderful time in Vietnam.

Hello @Aidan in HCMC I got the same problem with my application

My visa and my wifes has been denied 3 times already and I amended with this address

Could you have a look at it? The address is 26/110 Tran Duy Hung Street, Cau Giay District, Hanoi, Cau Giay, Hanoi, Vietnam, Hà Nội, VN.

This is the error i got.

Please declare information about the entry purpose and the company you intend to contact and fill in all the blanks in the application

Hi there. Sorry to hear of the difficulties you're having.

Please take some time to read the posts starting at post #424 onward, in this thread, as well as any links provided within those posts. Things will become a little clearer to you then.

Once you've reviewed those posts, feel free to ask any further questions you might have.

Hello @Aidan in HCMC I got the same problem with e-visa residential address. My visa was denied twice and I applied with the address below. The address is provided by [link under review] conformation letter. Appreciate if you can could look into this one.

Address - 89/17 Ham Nghi, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City

Hello @Aidan in HCMC I got the same problem with e-visa residential address. My visa was denied twice and I applied with the address below. The address is provided by [link under review] conformation letter. Appreciate if you can could look into this one.  Address - 89/17 Ham Nghi, Nguyen Thai Binh Ward, District 1, Ho Chi Minh City      @Sasini Vidarshi

Hello Sasini Vidarshi. Welcome to the forum.

What is the name of the hotel you will be staying at?

@Aidan in HCMC hotel name is Elegant Feel Inn

@Aidan in HCMC hotel name is Elegant Feel Inn -@Sasini Vidarshi

Okay, good. Thank you.

It appears you have the correct address information. Might you have neglected to include the name of the establishment?

Enter the address as below. You can copy/paste...

Intended temporary residential address in Viet Nam * - Elegant Feel Inn, 89/17 Hàm Nghi, Phường Nguyễn Thái Bình, Quận 1  (include nothing else in this line)

City/Province * - HO CHI MINH City (from drop-down box)

Phone number (in Vietnam) -  0815 686 288  (optional, but recommended due to immigration's recent insistence)

Hopefully your resubmission/amendment will result in your application being  approved. Please let us know the results. In the event that it is denied, feel free to reach out to us again.

Hope to hear back from you soon with good news. Best of luck.

Hello, our visums has been denied because of an incomplete address. I used the one provided on my booking.

The hotel is :

The West Hotel and Spa -

23 Hang Dao, Hoan Kiem, Hanoi

Can somebody help me how to amend this? Because it is one week out and no visum yet. Thank you so much

Hello, our visums has been denied because of an incomplete address. I used the one provided on my booking.
The hotel is :
The West Hotel and Spa -
23 Hang Dao, Hoan Kiem, Hanoi

Can somebody help me how to amend this? Because it is one week out and no visum yet. Thank you so much - @Jeroenimo

Hi there, and welcome to the forum.

You're missing the name of the ward (Hang Dao Ward)

Enter the address as below. You can copy/paste...

Intended temporary residential address in Viet Nam * - The West Hotel and Spa, 23 Hang Dao Road, Hang Dao Ward, Hoan Kiem District   (include nothing else in this line)

City/Province * - HA NOI City (from drop-down box)

Phone number (in Vietnam) -  0245 678 8666  (optional, but recommended due to immigration's recent insistence)

Note: All fields under the "Name of hosting organisation", "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam" should be left completely blank, as this section does not apply to tourism applications, and is for people who will be sponsored to enter Vietnam (by an employer, charity org., diplomatic mission,etc). Under this field, no name, no address, no tel#, and no purpose. Very important.

This should do it for the address. Please take the time to let the forum know the result of your amendment. We'd very much appreciate it.In the event that the application is again denied, feel free to reach out to us once more.

Hello OceanBeach92107

Can you help me with my application, i have been denied 5 times with my wife. We keep getting this denied response. "Please declare information about the entry purpose and the company you intend to contact and fill in all the blanks in the application" we are going on tourism and not business.

How can we resolve this

...How can we resolve this - @laliiforja

Start by reading post #528, above.

Please do not post the same question(s) in multiple threads.

Hello OceanBeach92107
Can you help me with my application, i have been denied 5 times with my wife. We keep getting this denied response. "Please declare information about the entry purpose and the company you intend to contact and fill in all the blanks in the application" we are going on tourism and not business.
How can we resolve this - @laliiforja

I honestly don't know how you can resolve your visa issue.

I've had ZERO success assisting holders of Nigerian passports.

Hello Aidan/All

I am facing issue as well

Denied reason : please provide a specific(expected) address in Vietnam(including number, street, ward, district, and city/province

My entered address:

Pao's Sapa Leisure Hotel, Mường Hoa, TT. Sa Pa, Sa Pa, Lào Cai 661300, Vietnam

City/Province : Lao Cai

What address I should update this too ? Could anyone help please

Hello Aidan/All I am facing issue as wellDenied reason : please provide a specific(expected) address in Vietnam(including number, street, ward, district, and city/provinceMy entered address: Pao's Sapa Leisure Hotel, Mường Hoa, TT. Sa Pa, Sa Pa, Lào Cai 661300, Vietnam City/Province : Lao CaiWhat address I should update this too ? Could anyone help please - @sanket sontakke

Hi there sanket sontakke. Welcome to the expat.com Vietnam forum. Sorry to hear of the difficulty you are having.

This is the first time, after reviewing literally hundreds of denials, that I have seen a denial stated that way.

Are you applying through the official gov't of VN web portal on immigration?

If so, I suggest you amend your application as below. You can copy paste...

Intended temporary residential address in Viet Nam * - PAO'S SAPA LEISURE HOTEL, 13 Muong Hoa Street, Sapa Town, Sapa District  (include nothing else in this line)

City/Province * - LAO CAI (from drop-down box)

Phone number (in Vietnam) -  0214 6253 999  (optional, but recommended due to immigration's recent insistence)

Do not include the word "Vietnam", nor the 661300 postal code when entering the hotel's address.

Note: All fields under the "Name of hosting organisation", "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam" should be left completely blank, as this section does not apply to tourism applications, and is for people who will be sponsored to enter Vietnam (by an employer, charity org., diplomatic mission,etc). Under this field, no name, no address, no tel#, and no purpose. Very important.

Please take the time to let the forum know the result of your amendment. We'd very much appreciate it.

In the event that the application is again denied, feel free to reach out to us once more.

@Aidan in HCMC

Thanks for the  prompt response

yes I have made application through same website.

I will update the address and reply back once I have a feedback on my application .

Hey, I am looking for some advice regarding how to put in the address and phone number. I am supposed to travel with my university to Ho chi minh and they have booked us in at the Aristo Saigon Hotel. The address I put in is Aristo Saigon Hotel, 3A Vo Van Tan St - District 3 - Ho Chi Minh - Vietnam and phone number as 0908877710 but they ask for an amendment. If anyone could guide me as to how it should be please let me know.

Hey, I am looking for some advice regarding how to put in the address and phone number. I am supposed to travel with my university to Ho chi minh and they have booked us in at the Aristo Saigon Hotel. The address I put in is Aristo Saigon Hotel, 3A Vo Van Tan St - District 3 - Ho Chi Minh - Vietnam and phone number as 0908877710 but they ask for an amendment. If anyone could guide me as to how it should be please let me know. - @Ayaan Malik

Hello Ayaan Malik. Welcome to the expat.com Vietnam forum.

The address you supplied is lacking the ward (Võ Thị Sáu) where the hotel is situated.

Input the address as below. You can copy/paste...

Intended temporary residential address in Viet Nam * - Aristo Saigon Hotel, 3A Võ Văn Tần, Phường Võ Thị Sáu, Quận 3 (include nothing else in this line)

City/Province * - HO CHI MINH City (from drop-down box)

Phone number (in Vietnam) -  0286 268 2555  (optional, but recommended due to immigration's recent insistence. note: this is the tel# registered with the VN gov't)

Do not include the word "Vietnam" when entering the hotel's address.

Note: All fields under the "Name of hosting organisation", "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam" should be left completely blank, as this section does not apply to tourism applications, and is for people who will be sponsored to enter Vietnam (by an employer, charity org., diplomatic mission,etc). Under this field, no name, no address, no tel#, and no purpose. Very important.

In the event that the application is again denied, feel free to reach out to us once more.

Please take the time to let the forum know the result of your amendment. We'd very much appreciate it.

@Aidan in HCMC

We got our visum approved. Thank you so much, this was a life saver

@Aidan in HCMC
We got our visum approved. Thank you so much, this was a life saver - @Jeroenimo

Excellent news! And thank you so very much for reporting back to the forum your successful application. We very much appreciate it. That must relieve you of a lot of stress.

So then, next stop, VIETNAM!😀

Who knows what the problem is as this is frustrating and it is beginning to seem deliberate on the the part of the Vietnamese team to frustrate this process.

OY - @Oyibi

Unfortunately you are almost certainly correct.

Yours is an oft-repeated complaint of Nigerian passport holders and no agents I know can fix the problem.

The best guess is that the current political &/or social climate in Nigeria has made the government reluctant to approve evisa applications, but they are not willing to announce a ban for diplomatic reasons.

@Oyibi

Very sorry to hear of the difficulty you are having. As stated by member OceanBeach92107, you are not alone in encountering this trouble.

Please take some time to read the posts starting at post #424 onward, in this thread, as well as any links provided within those posts. Things will become a little clearer to you then.

Also, see post #9 and #10 in another thread, here.

@Aidan in HCMC

I have received my Visa today, after updating the address as per your suggestion.

Thank you for the help🙂

@Aidan in HCMC I have received my Visa today, after updating the address as per your suggestion.Thank you for the help🙂 - @sanket sontakke

You're very welcome.

So glad the address amendment worked, and a big THANK YOU for reporting back to the forum!

Vietnam, here you come!😃

Hello, guys. I’m so confused about my boyfriend’s problem. He entered Vietnam once in April, 2024 and now he applied again for Vietnamese E-visa. But the issue when he filled out the space “ The temporary address: 126/15B, 33 Street, Tan Kieng Ward, Ho Chi Minh city”. But instead, he filled out City/Province is Ninh Thuan, but must be Ho Chi Minh city. It’s not correct. I’m wondering if his visa could be approved and if they care much about this issue. Is it a big problem? 😫😫 I double-checked and his visa in processing. Hope you guys can give me some advice. Thank you so much.

Hello, guys. I’m so confused about my boyfriend’s problem. He entered Vietnam once in April, 2024 and now he applied again for Vietnamese E-visa. But the issue when he filled out the space “ The temporary address: 126/15B, 33 Street, Tan Kieng Ward, Ho Chi Minh city”. But instead, he filled out City/Province is Ninh Thuan, but must be Ho Chi Minh city. It’s not correct. I’m wondering if his visa could be approved and if they care much about this issue. Is it a big problem? 😫😫 I double-checked and his visa in processing. Hope you guys can give me some advice. Thank you so much. - @Yenkhoa

Hi Yenkhoa. Welcome to the expat.com Vietnam forum.

The application will probably be denied, and sent back to your boyfriend to be amended. There is no additional cost, and several members have amended/resubmitted their application numerous times (one member amended theirs 12 times).

When is your boyfriend's expected date of arrival? Under what passport will he be travelling?

Since the application is still "Processing", it's not possible yet for any changes to be made. Once a decision on his application has been made, please let us know the result. If denied, post here the precise wording of the denial and we'll try to help.

Hey, could you help me? I received a visa refusal letter.

Application status: Amended application

Denied Reason: you are required to provide a correct address where you will stay and contact phone number in vietnam. if your information is inappropriate, your application would be refused.

I indicated the address 14 Lương Hữu Khánh, Phường Phạm Ngũ Lão, Quận 1, Hồ Chí Minh 700000, Vietnam

and left the field Phone number (in Vietnam) in blank becouse i have not number (in Vietnam)

I will live in A25 Hotel. How i need change adress and phone?

Hey, could you help me? I received a visa refusal letter. Application status: Amended applicationDenied Reason: you are required to provide a correct address where you will stay and contact phone number in vietnam. if your information is inappropriate, your application would be refused.I indicated the address 14 Lương Hữu Khánh, Phường Phạm Ngũ Lão, Quận 1, Hồ Chí Minh 700000, Vietnamand left the field Phone number (in Vietnam) in blank becouse i have not number (in Vietnam)I will live in A25 Hotel. How i need change adress and phone? - @natalyad77

Hello natalyad77, and welcome to the expat.com Vietnam forum.

I suggest you amend your application as below. You can copy paste...

Intended temporary residential address in Viet Nam * - A25 Hotel, 14 Lương Hữu Khánh, Phường Phạm Ngũ Lão, Quận 1 (include nothing else in this line)

City/Province * - HO CHI MINH City (from drop-down box)

Phone number (in Vietnam) -   0283 926 0678  (optional, but recommended due to immigration's recent insistence)

The hotel's name (A25 Hotel) must be included.

Do not include the word "Vietnam", nor the 700000 postal code when entering the hotel's address.

Note: All fields under the "Name of hosting organisation", "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam" should be left completely blank, as this section does not apply to tourism applications, and is for people who will be sponsored to enter Vietnam (by an employer, charity org., diplomatic mission,etc). Under this field, no name, no address, no tel#, and no purpose. Very important.

That should do it for the address. Please take the time to let the forum know the result of your amendment. We'd very much appreciate it.

In the event that the application is again denied, feel free to reach out to us once more.

Are you aware that, as a Russian citizen, you qualify for visa-free entry? Citizens of Russia are permitted to visit Vietnam, without holding a visa, for a period of up to 45 days. In the event the citizen wished to extend their stay beyond 45 days, they have the option of doing what is colloquially known as a "border run", at which point they are permitted to reenter Vietnam for another 45 days, visa-free. A 90 day uninterrupted stay would require an eVisa.

Once again, welcome to the forum. Nice to have you with us.

@Zain ul Haq

What did the Admin told you to do i have same problem

Hi Aidan,

My application is being returned back due the address and phone number.

I am staying at La Vela Saigon Hotel

Address: 280 Đ. Nam Kỳ Khởi Nghĩa, Phường 8, Quận 3, Hồ Chí Minh 700000, Vietnam

Phone: +84 28 3622 2280

How do I address it on the application?

Also do you need to put any details in the hosting address and name?

@Zain ul Haq What did the Admin told you to do i have same problem - @Onyia333

Hello Onyia333, and welcome to the expat.com Vietnam forum.

Read the post directly under member Zain ul Haq 's post. Post #2, here, to see what was suggested to them to fix the address issue.

Your profile shows you as being a citizen of Thailand. Is this correct?

If so, are you aware that Thai citizens do not need a visa to enter Vietnam? Thais enjoy the privilege of entering Vietnam visa-free for up to 30 days. In the event the citizen wished to extend their stay beyond 30 days, they have the option of doing what is colloquially known as a "border run", at which point they are permitted to reenter Vietnam for another 30 days, visa-free. A 90 day uninterrupted stay would require an eVisa.

Hi Aidan,
My application is being returned back due the address and phone number.
I am staying at La Vela Saigon Hotel
Address: 280 Đ. Nam Kỳ Khởi Nghĩa, Phường 8, Quận 3, Hồ Chí Minh 700000, Vietnam
Phone: +84 28 3622 2280

How do I address it on the application?
Also do you need to put any details in the hosting address and name? - @Suraj Shah

Hello Suraj Shah. Welcome to the expat.com Vietnam forum.

I suggest you amend your application as below. You can copy paste...

Intended temporary residential address in Viet Nam * - La Vela Saigon Hotel, 280 Đ. Nam Kỳ Khởi Nghĩa, Phường 8, Quận 3 (include nothing else in this line)

City/Province * - HO CHI MINH City (from drop-down box)

Phone number (in Vietnam) -   028 3622 2280  (optional, but recommended due to immigration's recent insistence. note the change of the "+84" country code to "0" for dialing within Vietnam)

The hotel's name (La Vela Saigon Hotel) must be included.

Do not include the word "Vietnam", nor the 700000 postal code when entering the hotel's address.

Note: All fields under the "Name of hosting organisation", "Agency/Organization/Individual that the applicant plans to contact when enter into Viet Nam" should be left completely blank, as this section does not apply to tourism applications, and is for people who will be sponsored to enter Vietnam (by an employer, charity org., diplomatic mission,etc). Under this field, no name, no address, no tel#, and no purpose. Very important.

That should do it for the address. Please take the time to let the forum know the result of your amendment. We'd very much appreciate it.

In the event that the application is again denied, feel free to reach out to us once more. 

@Aidan in HCMC

Hi Aidan,

Thanks for the details.

I have amended the application and sent it back right now with the details you have shared.

Will surely update once I received feedback from them.

Thanks once again.

@Aidan in HCMC

Hi Aidan,

They have responded back by returning the application as below:

Application status: Amended application

Denied Reason: you are required to provide a correct address where you will stay and contact phone number in viet nam. if your information is inappropriate, your application would be refused

Please advise on what step we can take next.

I had put the address and phone number as you had indicated earlier.

Looking forward to your support in obtaining the visas.

@Aidan in HCMC
Hi Aidan,
They have responded back by returning the application as below:
Application status: Amended application
Denied Reason: you are required to provide a correct address where you will stay and contact phone number in viet nam. if your information is inappropriate, your application would be refused

Please advise on what step we can take next.
I had put the address and phone number as you had indicated earlier.

Looking forward to your support in obtaining the visas. - @Suraj Shah

Hi there.

I'm sorry your application has been rejected yet again. I must also add that I'm not surprised. The address you've supplied is correct. The issue is not the address, but is rather your Kenyan citizenship. This is VN immigration scrutinizing your application.

Please take a moment to read the following post, linked below...

"It is now apparent to us that citizens of some regions/countries, including but not limited to Africa (most notably Nigeria), Pakistan, Bangladesh, as well as others, are experiencing difficulty in receiving their eVisa approvals...." (Link to post #485).

Unfortunately, the visa agents in Vietnam are now reporting that they are unable to assist applicants from these regions. See posts #500 and 501, here. I suggest, at this point, that you follow the advice found in the last paragraph of post #501, being...

"My suggestion to members receiving multiple denials, after confirming that no other errors exist, is to continue resubmitting the application with no amendment(s).

This suggestion applies only after ensuring no other errors exist."

Recently, a member from an African nation had amended their application 12 times before finally receiving approval. If you do decide to resubmit, please let us know the result. If the resubmission is again denied, check back in here with us quoting the reason given by immigration for the denial. We'll work with you on this, but it may take some time.

When is your expected departure date? I'm hoping you have time for this.

Received email response after submitting E-Visa -"requires additional information due to the following reason: Please update the correct address in Vietnam (in details)."

Can I update the original application or must I resubmit a new one? 

Also we are staying at various hotels during our time in Vietnam.  Which one do I include?

Our first hotel is May De Ville Hotel, 24 Han Thuyen, Hai Ba Trung, Hanoi. Which dosn't fit in the space provided.

Your help would be apreciated.