How do I get MOI refund if its not showing in bank accounts.

you need to issue an account transaction history statement. it should have the detailed information on your transaction. take it to the bank and ask for the refund, don't leave unless you get a clear answer or talk to the branch manager, ask them to give you a letter addressed to the Jawazat (passport office) if they cannot solve your problem. and take that letter to use as a point of start.

Good luck!

Salman

Hello,  So did you find any solution for this issue?

Had a similar situation however for 400 Riyals, initially paid under a wrong option while applying for family visa.

Till today I can see the amount in the Absher Public Query Funds as Passport Fee deposited with MOI.

However when I try to get this refund by selecting various options in the online bank account, for every combination of Biller Group and Billed Payment Type, the bank system shows "no payment available".

So without any way forward the amount is still stuck online and visible in Absher.

Please go to your bank online system.  Select the same option of Associate Fee . But instead of payment select refund option. I have done it couple of time.

NaeemBhatti wrote:

Please go to your bank online system.  Select the same option of Associate Fee . But instead of payment select refund option. I have done it couple of time.

Well have tried that , still the same message. Infact the original fee deposited in 2015 was not under the head of associate fee. In Absher dashboard it is shown as "Passport Deposit", I am not sure what was the option selected mistakenly while making the transaction in the past.

But now I tried with all possible combinations of getting the amount back by using various options, the bank system keeps on showing "no payment available".

Hello
There is possible reason that if you pay from different accounts, and sum of amount show into your passport deposit. And at the time of cut amount by moi they cut all amount from 1st account and if you tried from that account it will shows no refund
Example - as i paid 4370 for dependent fee( actual need to pay 4197) from my account and company pay 650 for iqama fee. Then if moi lock 4197+174=4370 from my account and 470 from company account, then 174 shows in absher under passport deposit but i can not refund it from my acount . Company can refund it.

Not clear what do you want to emphasize in your statement.

But one thing is certain, you can refund the levy of your dependent before the deadline payment SMS to you by MOI. Any excess payment you've made will be credited as available fund to your Absher/MOI account.

Whatever amount deposited by your company for your passport, you have no business on it.

This does not work, I have tried it several times and it still doesn't refund the amount in absher.

hello
this captures my attention because I hade the same case,

however, bank website now allows you to to check refund history  for all banks refundable of your Iqama   from your bank website (Albilad bank does that)

then you can have your refund ID and then you have something to use for an argument, however, money there has the final date after which your money is gone (five years in my case ) .

I suggest you keep it there because eventually, you will have to pay something in,  then that time you will be happy that you have a balance left to use.

Hi vikrant. Did you find any solution for this.

Hi Vikrant

Have you find any solution for this.

I paid 2000 sar for family visa from samba. Now my iqama funds are showing 0. Though money was deducted from my bank account.

Dear, i also lost 2000/-SAR in jawazat account. Their system is very tricky.
You can refund online with the same account you have paid. if some agent paid on your behalf under your iqama ID, even then you can't refund, only that agent can refund in his account.

i paid 2000/- for transfer from my account, meanwhile my kafeel also paid 2000/- from his account, during transfer money was deducted whatever i paid from my side, (My 2000 was consumed for transfer)

Dear All,
is there any way that we can get the payment history or jawazat account statement under our iqama number, so we can reconcile our balance?

Thanks,

hi,
whats the update about your issue.?

hi

i have same problem, deposit 2000 sr for family visa in 2019 now trying to refund it but "no refund" showing in bank account, but in abshar its showing amount available 2000SR, can any one suggest how I can get back my money.

hi all

I have a similar issue

Ive paid an amount of 7500 ( through alraji to alien control) for my family iqama renewal.

But i was too late as their family iqama expired and amount got increased to 7800

My bank account was blocked and my company decided to pay the full 7800 from their side and asked me to refund the amount

I tried to refund the amount once the iqama was renewed but i keep on receiving an error (ive tried refunding on bank app,atm and online) ive emailed alraji support and they note that they cant see any payments done from my side for goverment services (i provided them with a bank statement showing that i pay moi services for the 7500)

Im abit lost now on how i will be able to retrieve this money as its not mine,but the companies and i can see it in absher but cant get it

thanks

Hi, has anyone figured this out - I too have 2000 SAR under passport in amoiunt deposit, how can i get that back? Or should i just leave it there and it get used up on something else, like rentry visa,  how do i eat up the 2000 sar that is on deposit? Anyone know if I can eat it up or get it back> Thanks, RJ

Did any one found solution to this , i have tried multiple things havent got any response.

gone to jawazat , told them bank app shows error : No payment available while on absher its there 2K. then they okay go mail HQ@absher, khallas.

tried mailing them, no replies yet.

tried calling bank support they dot know anything about it.

tried absher support call number , its all automated call you cant talk to any customer rep there whom you can talk to about the situation.

Any one who have gone thru it please update

Hello Shoaib, how long has it been since you sent your correspondence and heard no reply?

are you doing this personally or through your employer?

and have you tried the general services offices outside the Jawazat building?