Lazada?

robsamui wrote:

What's the mail order like with Lazada.vn?

Anybody used it? Any experiences?

It's being delivered to your house.

They call you and you go down to the street and pick up the ordered items.  It would be good if you speak some Vietnamese when they call.

You can open the package in front of the deliverer and check the goods.  If the goods do not correspond to what you ordered, you do not pay and the deliverer takes the goods back with him.

If you are not at home, the deliverer will come back another time.

The entire delivery status can be tracked in the app or via email.

Everything works smoothly.

Andy P

Thanks for the info.

Although I've been living in Thailand for some time now, I'll shortly be relocating to Vietnam.

I use the Thai Lazada several times a month, mainly because of the sheer ease of it - looking for unusual or specialist bits and pieces can take days if you're on foot around the shops. And suddenly finding myself in a strange city, in Vietnam, I may well be relying more on Mail-order shopping, certainly to begin with.

One final query, if I may - what's the postal/courier service like in Vietnam? (I'll probably be based on the east coast in the vicinity of Nha Trang.)

In Thailand the mail is excellent, and by your reply above it looks to be much the same in Vietnam, or you would have mentioned something about it. From looking at the Vietnam Lazada, there's nothing I want (yet!) that comes from abroad, so everything will be bought/sent internally.

In your experience do the goods usually arrive by courier or via the post office?  Any bad experiences?

Many thanks once again!

(ps - for a year I seriously researched the idea of going to live in Mexico. Believe it or not, the final decider was that Mexico has (in all practical senses) no national postal service. I couldn't contemplate living with that!)

I've been wondering much the same. And something I saw yesterday impressed me. Nga sent her kids and grandkids a box of Xmas stuff last week from Texas. Her son got a call while we were at a coffee shop informing him of an attempted delivery. Her son asked the delivery be redirected to the coffee shop. Just a few minutes later, Anthony was opening a 3 cu ft box at our table.
If everything else is that good, I'll be a happy camper.

robsamui wrote:

Andy P

Thanks for the info.

Although I've been living in Thailand for some time now, I'll shortly be relocating to Vietnam.

I use the Thai Lazada several times a month, mainly because of the sheer ease of it - looking for unusual or specialist bits and pieces can take days if you're on foot around the shops. And suddenly finding myself in a strange city, in Vietnam, I may well be relying more on Mail-order shopping, certainly to begin with.

One final query, if I may - what's the postal/courier service like in Vietnam? (I'll probably be based on the east coast in the vicinity of Nha Trang.)

In Thailand the mail is excellent, and by your reply above it looks to be much the same in Vietnam, or you would have mentioned something about it. From looking at the Vietnam Lazada, there's nothing I want (yet!) that comes from abroad, so everything will be bought/sent internally.

In your experience do the goods usually arrive by courier or via the post office?  Any bad experiences?

Many thanks once again!

(ps - for a year I seriously researched the idea of going to live in Mexico. Believe it or not, the final decider was that Mexico has (in all practical senses) no national postal service. I couldn't contemplate living with that!)

Lazada has its own delivery service (at least here in HCMC).
I also use Sendo and Shopee.
Sometimes the goods are delivered by another delivery service, sometimes by the Saigon Post and sometimes by VNPT.
I have also ordered goods abroad which was delifered by DHL. They called before and asked for my email address to send me an email form, which I had to fill out and email back. Then they will take care of the customs activities and call you before they bring the goods. Then you pay the customs and processing costs and receive the goods.

It always works perfectly and to the same pattern.
Since nobody has a mailbox here, everything runs over the phone (I always give the phone number of my wife  ).
Sometimes the delivery service calls in advance and asks if you are at home, or they call when they are at the front door.
Then you go down to the street, pick up the goods and pay in cash (unless you paid by credit card).
If you are a seller of e.g. Lazada, it's so easy too.
The person who picks up your goods calls you and you go down to the street and hand over the goods.
He records everything and takes it with him.

You can't compare this delivery services with services in a Western country.
Everything is easier here. If you are not at home they will come again in the afternoon or tomorrow.
Here in Vietnam you can also overhand documents to a Grab motorbike and he brings for the documents somewhere (We even used this service to deliver important documents like the family booklet or an ID card).
Or there are lots of food delivery services that will bring you food from the restaurant of your choice.

I don't like many thing in HCMC. But the delivery services are great. 

You can learn about Tiki as a reference.

*BIG SMILE*
This is excellent.!

While I was trying to weigh the pros & cons of upending and  heaving off to Mexico, I ran a test - bought something from AliExpress and used the address of a Mexican friend - sent signed-for airmail (from China).

It was tracked as far as Mexico City in 2 weeks, and then nothing happened. It eventually appeared at my friend's house 18 weeks later, after 5 or 6 phone calls to inquire, over the weeks.

Vietnam? Yes please!

Andy Passenger wrote:

I don't like many thing in HCMC. But the delivery services are great. 

Agree. Home delivery is the best thing in Vietnam.  There's absolutely nothing that cannot be home delivered, and that's uniquely Vietnam.  During the first few months after we moved here, I even had the gold shop delivered đồng in exchange for my dollars.  No need to worry about walking around with a bundle of currency.

@Ciambella, can you please tell me about Lazada delivery partners inVietnam? And their estimated delivery times?

    @Ciambella, can you please tell me about Lazada delivery partners inVietnam? And their estimated delivery times? -@social39

Ciambella has not been active in the forum for quite some time now.

There are myriad ways items purchased on Lazada might be delivered, but Lazada doesn't make that decision.

Each individual seller/store determines the best way for them to ship items.

A combination of the postal system and private delivery services/couriers varies.

Delivery times are always estimated by the seller on Lazada along with applicable fees.

One thing I have struggled with on both Shoppee and Lazada is the delivery drivers show up at completely random times and they call you when they are litterally at your door. Unless you are home 24/7 this can be a big pain because they dont wait around for you even if you rush right home. After 3 attempts they just send it back to seller. If you pay ahead of time and you live in an apartment with security or someone at the desk they may just hand it over to them but if you live in a house or a private small apartment like myself you have to be there in person. I havent had any luck with the tracking at all. Deliveries are always completely random from my personal experience. One tip is when ordering specify ordering from your home city if possible. Easy for me since I live in Saigon. Most things come from Saigon or Ha Noi. Some come from China. Probably avoid those if you want it quick. Ive had stuff delivered same day in my own city. 2 weeks coming from China. Ive also used the apps to find what I want and just call up the person and ride my bike to their shop and pick it up. Avoid the delivery all together. Had to do that with my laptop battery recently since it was super critical.

@robsamui Im in Mexico and I use amazon.com.mx and temu all the time.  DHL and Estafeta and Fedex an UPS  deliver right to my door.  its sunday today and i just got a package I orderd on amazon three days ago. Temu takes about three weeks.  I even ordered a weed vape pen from Monterrey , came in three days to my door.

    @robsamui Im in Mexico and I use amazon.com.mx and temu all the time.  DHL and Estafeta and Fedex an UPS  deliver right to my door.  its sunday today and i just got a package I orderd on amazon three days ago. Temu takes about three weeks.  I even ordered a weed vape pen from Monterrey , came in three days to my door.
   

    -@Luckydratsab

Please enlighten us:

What does any of this have to do with the use of Lazada in Vietnam?

Your information seems to be more appropriate for the Mexico forum