Access to SSA website

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Good_Man Serial expat

Member since 08 October 2013

Good_ManSerial expat05 September 2019 00:26:55

203

Hey fellow expatters,

Has anyone tried to access the SSA website recently? I've been trying to update my address for the past couple of days, but I keep on getting notifications that the website is down. I've tried many different points of entry such as MY SOCIAL SECURITY, the Main SSA page, sign in pages, etc, etc, etc. All to no effect. I even tried emailing FBU Manila (Rose Evangelista) and it got bounced back as undeliverable.

Anybody got any ideas on alternative pathways?

Thanks,

Mark

Jim-Minh Serial expat

Member since 08 September 2018

Jim-MinhSerial expat05 September 2019 04:24:56

554

You might have better luck if you try using a VPN. I found my access to many URLs and services to be blocked or difficult to access while in Vietnam.

Good_Man Serial expat

Member since 08 October 2013

Good_ManSerial expat05 September 2019 04:34:41

203

Hey Jim, thanks for the suggestion.

Considering this is the first time it's happened in almost 6 years in VN and the FBU Manila email and phone number don't work me thinks it may be more than just a VPN issue.

Has there been any issues with the overseas internet cables lately?

Good_Man Serial expat

Member since 08 October 2013

Good_ManSerial expat05 September 2019 07:17:09

203

Well this is totally weird. I have access to the SSA website on my phone, but not on my laptop. I guess there's a first time for everything.

Jim-Minh Serial expat

Member since 08 September 2018

Jim-MinhSerial expat05 September 2019 08:22:59

554

I'd be doing virus scans if I were you.

Good_Man Serial expat

Member since 08 October 2013

Good_ManSerial expat05 September 2019 08:29:23

203

My Norton 360 does scans on a regular basis.

I think there must be some proxy issue with the last Microsoft update, which happened a couple days ago. It was fine before the last update.

vndreamer Serial expat

Member since 22 October 2014

vndreamerSerial expat05 September 2019 12:42:20

518

I just logged into my account with my laptop from the USA, no problem.

gobot ViP

Member since 17 January 2014

gobotViP05 September 2019 13:59:02

1430

I reach the login page ok at http://www.ssa.gov/myaccount/ at 8pm Thursday in Vietnam.

I think they take the website offline after US working hours.

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