Access to the National Health System and Covid19

JohnnyPT · 2020-08-18T02:31:00+02:00

This thread was created in 2020 during the Covid pandemic. For that reason, now please ignore posts related to the pandemic. For those UE citizens who live in Portugal as NHR (non-habitual residents) or newcomers who are not yet familiarize with the portuguese National Health System (SNS, Serviço Nacional de Saúde) or still have doubts about that, especially in these uncertain times due to the Covid19 pandemic : 1. To obtain the NHS user number, EU citizens can apply to the health centre in their residence council with one of the following documents, (a) or (b): (a) the EU citizen registration certificate , obtained from the municipality where you reside in Portugal https://eportugal.gov.pt/servicos/pedir … /eee/suica (b) the portable document S1, which is intended for citizens residing and working in Portugal, as well as pensioners residing in Portugal who receive a pension from other EU country. This S1 document is issued by the Member State whose social security system covers these citizens. This document must be submitted to the social security office in the area of residence in Portugal (see *A*), which validates it and returns a copy while informing him/her of the Health Centre where it should be presented. 2. The health centres are divided into zones. You should go to the one corresponding to your residence area and be informed of the service hours, types of services, referral hospitals and diagnostic aids available. (see *B*) The health centre issues a registration form with a user number, which must always be presented to the health centre or any other health unit you visit. https://eportugal.gov.pt/servicos/pedir … nte-do-sns __________________________________________ Due to Covid19, all public services are requiring prior registration for schedulling the service provided, which can be done by email or phone. (*A*) Social Security . http://www.seg-social.pt/servicos-de-atendimento By selecting the city at "Pesquisar por" box, to search for your social security service or the "Loja do Cidadão" (Citizen's store) (if it exists in the city), you will get the address, service hours, the municipal holiday when the service is closed, email and telephone for scheduling. (*B*) Unidades de Saúde Familiar / Centros de Saúde (Family or local health units/public health centres) The "centro de saúde" is the basic unit of the NHS for primary health care to the population.Once you have the SNS user number, you can send an email, indicating your name, birth date, user number and phone number (if necessary to sending of paperless medical prescriptions (receitas sem papel) by SMS, which shall be presented at the pharmacy). https://pem.spms.min-saude.pt/receita-sem-papel/ Most health centres are open every working day, between 8 a.m. and 8 p.m., but some units are open for long hours and on weekends. The services available there are as follows:- Family medical consultations- Nursing service - for various types of care treatments, such as administration of vaccines and injectable drugs, wound treatment, home care for bedridden patients, etc.- Immunization - all vaccines included in the national immunization programme, and hopefully soon with the future Covid19/SARS-COV-2 vaccine as well)- And others services that may be available there.To find out the address, phone and mobile phones, email of your health center, you can access to : https://www.sns.gov.pt/sns/pesquisa-prestadores/ Eg. if you live in Algarve, you should choose "Distrito" = Faro, "Concelho" = City where you live. You should then choose "Cuidados de Saúde Primários". From the list given, choose the "Unidade de Saúde Familiar" closest to you.Due to the Covid19, often health services do not answer the phone. Give preference to the email which will always be answered. You can try to suggest a day of the week (Monday, ... Friday) or an hour of presence, and they will try to facilitate your scheduling presence. Here you can also get information about the "Cuidados de Saúde Hospitalares" (Hospital health care) and the "Farmácias" in your residence area. In what concerns to pharmacies, you have the addresses and service hours (weekdays, weekends and holidays). It is also detailed there if you have online sale available on the Internet. __________________________________________ Useful Info: SNS, National Health Service https://www.sns.gov.pt/ Good health to All !

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GuestPoster316 Guest

GuestPoster316Guest23 December 2021 15:05:56

#41

214245

Thank you Johnny. That was helpful. Can't wait to receive my 3rd dose.

Julia

GuestPoster316 Guest

GuestPoster316Guest04 January 2022 17:23:38

#42

214245

Hello again !

I have received an sms with a date and time and location for my covid19 vaccination ; however my mobile cannot answer to. 'Centro Da Vacinaçao 2424', so I am puzzled with that and not sure of what to do ? Any idea ? I am afraid to miss my appointment just for a technical issue.

Thanks a lot.

Julia

JohnnyPT Portugal Expert

Member since 23 May 2020

JohnnyPTPortugal Expert04 January 2022 17:52:59

#43

4497

Hi Julia,

You will need to send an SMS to the number 2424 with the following format:

SNS.nnnnnnnnn.SIM

Where
'SNS' means National Health System
'SIM' means YES
nnnnnnnnn = your NHS number

If you do not send this SMS, your vaccination appointment will not be validated...

You must send the SMS from your phone number. If your mobile phone has a technical problem, use another mobile phone, putting your SIM card in the new one.

LorieAnneC Contributor

Member since 07 October 2020

LorieAnneCContributor04 January 2022 18:49:33

#44

112

Just to add… do it exactly as JohnnyPT shows you, or you might get an error. I forgot the “.” and received an error.

Good luck!

GuestPoster316 Guest

GuestPoster316Guest05 January 2022 12:01:52

#45

214245

Thanks I will try. It's not possible to do it from someone else's phone with my UT number and my 'sim' number ? It will probably create some confusion. I have mentioned that to LYCAMOBILE and they just said ' we are sorry to hear that' but nothing was done to correct the problem. So annoying.

In case nothing works, can I just show up at my 'appointment' even if not validated in time ?

Julia

GuestPoster316 Guest

GuestPoster316Guest05 January 2022 12:02:27

#46

214245

Thanks,

Julia

JohnnyPT Portugal Expert

Member since 23 May 2020

JohnnyPTPortugal Expert05 January 2022 12:15:20

#47

4497

As I have said before, you can use someone else's mobile phone by putting your SIM card there, and send the SMS.

You must always confirm the appointment with SMS. However, there is now the open house facility (without scheduling), but only if you are 60 or older. Just appear there at the vaccination centre.

https://covid19.min-saude.pt/casa-aberta/

GuestPoster316 Guest

GuestPoster316Guest05 January 2022 12:20:37

#48

214245

I understand. It's just that I am kind of isolated and asking someone else's phone is a little delicate thing to ask.

julia

JohnnyPT Portugal Expert

Member since 23 May 2020

JohnnyPTPortugal Expert09 January 2022 19:21:31

#49

4497

From 9th January 22, the vaccination certificate includes information about the 3 doses (with the 3rd dose taken at least 14 days ago).

From 10th January 22, those vaccinated with 3 doses are exempted from negative test to enter into restaurants, hospitals, care homes, events, gyms, ...

https://expresso.pt/coronavirus/covid-1 … e-eventos/

nz7521137 Portugal Advisor

Member since 03 July 2021

nz7521137Portugal Advisor10 January 2022 10:25:31

#50

562

JohnnyPT wrote:
From 9th January 22, the vaccination certificate includes information about the 3 doses (with the 3rd dose taken at least 14 days ago).

From 10th January 22, those vaccinated with 3 doses are exempted from negative test to enter into restaurants, hospitals, care homes, events, gyms, ...

I actually had not noticed that for those vaccinated (2 doses) a negative test is required to enter a gym. Are you sure that this is the case?

JohnnyPT Portugal Expert

Member since 23 May 2020

JohnnyPTPortugal Expert10 January 2022 18:33:10

#51

4497

The report with the new rules from 10 January is as follows:

https://covid19estamoson.gov.pt/medidas … eiro-2022/

You are quite right. For gyms, the vaccination certificate becomes mandatory, but the negative test is not mandatory.

The negative test becomes mandatory (if you don't have all 3 doses) for:
- visits to care homes and hospitals
- large events and events without fixed seating capacity or in improvised spaces
- sports events

JohnnyPT Portugal Expert

Member since 23 May 2020

JohnnyPTPortugal Expert14 December 2022 10:19:00

#52

4497

ACCESS TO HEALTH CARE BY FOREIGN CITIZENS

PDF doc In english:

https://www.ers.pt/uploads/writer_file/ … n_novo.pdf

PDF doc In portuguese:

https://www.ers.pt/uploads/writer_file/ … _A3_pt.pdf

_____

ERS : Portuguese Regulatory Authority of Health

https://www.ers.pt/pt/

gra2513 Active member

Member since 02 December 2022

gra2513Active member15 December 2022 16:35:03

#53

I have just joined the SNS 15 minutes ago. Documents needed were passport NIF and resident permit. In my case the CRUE. very simple.

JohnnyPT Portugal Expert

Member since 23 May 2020

JohnnyPTPortugal Expert17 December 2022 13:07:35

#54

4497

Access to SNS - Portal do Utente Online / NHS user area

To access the NHS user area (and obtain paperless prescriptions, medical appointments, vaccination booklets, etc) you should choose the third option shown here:

https://servicos.min-saude.pt/utente/

"Número de Utente de Saúde".

The validation is by your SNS User Number, your date of birth and your phone number.

The phone number (Portuguese mobile phone, from any of the Meo, Nos or Vodafone networks) should be previously provided to your local health centre.

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