Mobile charges in Guangzhou !

Last activity 24 July 2013 by qcychen

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MARQUEMember23 July 2013 00:58:09

Currently I live in Guangzhou and do have a mobile account
with China Unicom. Last week I travel to MACAU for a meeting.
Whilst in Macau I opened an e mail, read it and responded.
When I got back to Guangzhou. I was hit with 2000 RMB for this service. In general like other countries it is the responsibility
of the mobile carrier to send a warning massage once we hit
the ground of another country ( it is a common thing ) assuming
China Unicom did send me such message How am I suppose to read
Chinese and understand that I have been warn about the mobile use outside China. What is you opinion ? Do you feel I should be reimbursed for the money that I paid. Thanks .Marque.

FredIndonesia Expert23 July 2013 01:36:04

28165

No.
Everyone knows mobile companies charge silly money for outside area calls.

Next up. The provider tells you in your contract, not with a warning SMS.

MO2013Serial expat23 July 2013 01:46:47

318

MARQUE wrote:
Currently I live in Guangzhou and do have a mobile account
with China Unicom. Last week I travel to MACAU for a meeting.
Whilst in Macau I opened an e mail, read it and responded.
When I got back to Guangzhou. I was hit with 2000 RMB for this service...... Thanks .Marque.

As your words, you opened your cell phone and replied to an email. This means you were fully aware that your cell phone has a rooming service.
Did you really think that such a service is for free , dude come on you are on earth "nothing is for free now except the air".

HaileyinHongKongViP23 July 2013 14:16:54

4723

MARQUE wrote:
How am I suppose to read
Chinese and understand that I have been warn about the mobile use outside China.

Are you complaining that the Chinese service from a Chinese company in China sent a message in Chinese?

qcychenActive member24 July 2013 01:01:31

I am sorry to hear that.
Anyway, I think you should pay. Complain is useless.

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