Good Morning Priscilla. Personally, Zimbabwe isn't much different from the rest Africa. Of course it is a beautiful country but the current political and economy just sink this wonderful country. With regard to the services, at the airport I like the employees. They are not there to bother and beg comers for money like it is the case in some African airports I know. That helped me, also they are always available for any information one may need. One thing I deplore is the slowness of the Police; They tend to be slow in taking actions. However, I find them professional, not always trying to extort money like I have seen elsewhere. There you go, I hope I managed to be of any help to you.