Where to file a Complaint

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Member since 02 November 2016

Vasile_StancuMember08 August 2017 11:11:04

Hi guys.
Can you tell me when can i file a complain regarding a refund from a retail shop in Makati (Dela Rosa Street)

I purchased a cover for an iPad which didn't fit as the seller told me in the first place. I came back to replace it with a different product but nothing from the products they offered suited my needs. Still, to be nice, i said ok, i'll take something that I don't necessarily need and refund me with the rest of the money (205 pesos...).

The girls from the shop said they cannot refund me (replace only) and needs the approval from their boss, which they called and started a 20 minutes talk with no ending...

Finally, because i had to get back at work i took back the receipt and I left. Can you tell me please, where to file a case against the shop and recover my money? Thank you!

witty.monkey Active member

Member since 21 May 2015

witty.monkeyActive member16 August 2017 16:49:52

Go to makati business permit and file a complain there. Or call 870 1000 (makati city trunkline).

FortuneFavorsTheBold Banned

Member since 18 July 2016

FortuneFavorsTheBoldBanned16 August 2017 20:00:24

736

Find something else in their shop and consider yourself lucky they even did that. You are in the Philippines.

witty.monkey Active member

Member since 21 May 2015

witty.monkeyActive member17 August 2017 03:03:14

Whats wrong in the Philippines?

FortuneFavorsTheBold Banned

Member since 18 July 2016

FortuneFavorsTheBoldBanned17 August 2017 03:38:50

736

Nothing......as long as you don't expect refunds ;-)

Vasile_Stancu Member

Member since 02 November 2016

Vasile_StancuMember17 August 2017 05:55:01

thank you!
i sort it out with them.
they figured out that is cheaper comparing with a 5k fine...

witty.monkey Active member

Member since 21 May 2015

witty.monkeyActive member17 August 2017 06:18:21

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