EdeSur and electrical billing issues

lmclmf2009 · 2022-06-16T16:26:31+02:00

Has anyone else been experiencing REDICULOUS increases in their electricity usage? When covid began, out of nowhere my electricity doubled and the excuse I was given was it is because I am home more often now so I probably didn't notice that my usage has changed. This is absurd because NOTHING in my life changed. We have always spent most of the day at home (if not all, except Saturday which is our errand day) because we work and school at home. Then midway through covid, we moved to another house in a different area (more exclusive) and my bill again doubled from the other house and this was a more efficient home. I challenged each and every bill and every time they said the meter is fine and demanded payment. We went to the SUpertendencia who never sent anyone and they did nothing about the claim. Now, we moved again (in the same community just a few blocks away) and my electric bill increased by more than 4,000 pesos. In this house we turn the pump off except when showering, I do less laundry and cooking (because I can now bbq), and I even run the fans and a/c less because we have more windows and no house next door so we get a breeze. Recently they sent me an email claiming I have a smart meter that they can read electronically (haha- the meter looks like it came from ancient times) and they send me emails daily. This month the bill is an additional 2,300 pesos more than last month which is comical due to all of the country-wide and locally scheduled outages for hours at a time. When I check my usage as they "claim" it to be somehow my usage on Saturday when I am out from about 9 am until 10 pm in the evening is just as high or higher than my Friday usage when I work a double shift. Again, I have filed a claim but again, they claim nothing is wrong. There is NO WAY I am using the amount of electricity the claim which was also verified by the 2 electricians we have had come into the house to check everything out. I actually use less than what I did when my bill was 4,100 pesos and now I am at 14,000 pesos. (we have newer appliances and everything has an inverter option) Any suggestions on how I can get this rectified? I cannot keep paying this amount.

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planner Dominican Republic Expert

Member since 27 December 2010

Dominican Republic Expert

plannerDominican Republic Expert19 August 2022 21:38:19

#41

17177

Or maybe your bills are wrong in which case shhhhhhhhh! Be quiet they may be listening! 🤣🤣🤣🤣

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