E0000236 - No Record found error

karthikk100 · 2016-10-23T03:31:45+02:00

Hi Guys, Guess I may be too early to create this post for my case. Still wanted advice. I recently found an opportunity as a Marketing Manager in a London based Food delivery company at their APAC office (Singapore). The HR applied for EP on 20th October 2016 at around 3 or 4 PM. I checked EP status online on the evening of 21st October 2016. I was surprised to find this error, "E0000236 - No Record found error". I quickly checked with HR, she said from her portal it says pending and even shared my Application reference number. Post which I checked status online by keying in application number still got the same error. I was expecting EP application record in pending status. Is this normal that this happens? Anyone faced the same issue? My Qualifications: Singapore Work Exp: 2.3 years Total Work Exp: 4.6 years. 1. I am in Singapore for close to 4 years now (Since Jan 2013). 2. I came here for my Master of Technology degree (Data Analytics) in NUS from India. Graduated in 2014. I have signed MOE service obligation tuition grant which wants me to work for 3 years post graduation. which is still valid (June 2014 to June 2017) 3. Started my first job in Singapore as a Campaign Manager (Salary was 42K SGD per annum) in a US HQed Social Media Ad tech company at their Singapore office for APAC. Duration June 2014 to September 2015. 4. My second job opportunity was with a Singapore HQed Mobile Ad tech company as a Product Manager (Salary was 65K SGD per annum). Duration November 2015 to October 2016. I have to highlight the point that this EP took like 40+ days to get approved. (I dont really want this to happen again) 5. The new job opportunity as a Marketing Manager (Salary is 75K SGD per annum) in a UK HQed Food delivery company at their APAC office (Singapore). EP was applied on 20th October 2016 and when I checked even on 22nd October online for status it says "E0000236 - No Record found error" 6. Prior to coming to Singapore, I was working as an Analyst Programmer in India for one of the top IT services company. Duration Oct 2010 to Jan 2013. 7. I completed my 4 year Bachelor of Technology degree (Information Technology) from Anna University, Chennai, India (from a university affiliated college). Duration 2006 to 2010. My queries now are: 1. Please throw some light on E0000236 - No Record found error? which was strange to me. 2. I really do not want the case to repeat where it took 40+ days for Ep approval again. :( Thanks, Karthik

Last activity 28 June 2023 by mj.87

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105 replies

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BaratvasarNew member20 December 2019 17:41:13

#81

Oki beppi

Thanks for your responses🙏

BaratvasarNew member24 December 2019 07:27:04

#82

Atlast my ep got approved today
Time period : 7 days

What is the next procedure can anyone guide me please ?

beppiGermany - Singapore Expert24 December 2019 08:00:05

#83

15314

Barat: Read the forum - it has all been explained!

BaratvasarNew member24 December 2019 08:14:15

#84

Oki beppi thanks alot

exequielbernabeMember15 September 2021 02:24:31

#85

Having the same issue now:

My employer submitted my Work pass application Sept 14, 2021 however MOM online site still shows no record. My employer even showed me the email from MOM that application has been submitted with all application details and etc

I guess have to wait a few days for it to appear?

PLEASE HELP SOMEONE REPLY TO ME

beppiGermany - Singapore Expert15 September 2021 05:33:13

#86

15314

Exequiel: Please read existing forum discussions before posting - the answer is right there!

kuldipleo3Member21 October 2021 04:15:39

#87

If i get my wp approved for spass for other employer is it my current employer can make any problem for me even i give resing letter

kuldipleo3Member21 October 2021 04:26:39

#88

Plz sir reply me

ShekhzSingapore Expert21 October 2021 05:41:19

#89

963

kuldipleo3 wrote:
If i get my wp approved for spass for other employer is it my current employer can make any problem for me even i give resing letter

If you resign, have no issues with the current employer (disputes with regards to your employment), there shouldn’t be anything to worry about.

kuldipleo3Member21 October 2021 05:58:50

#90

Sir i worry abt bcoz recently my friend have approved for spass for other employer ..his current employer said will ask mom cancel ur spass and u back make him very scared....sir is it can happen?

kuldipleo3Member21 October 2021 06:00:49

#91

Thanks you so much sir

beppiGermany - Singapore Expert21 October 2021 07:12:32

#92

15314

If you did nothing wrong and resign as your contract requires (i.e. keep the notice period), there is nothing to worry about!

AsharyNew member21 October 2021 07:21:25

#93

That won't be happening in Singapore. In order to get another pass, you need to terminate you had

kuldipleo3Member21 October 2021 08:19:52

#94

Thanks sir🙏

kuldipleo3Member09 November 2021 02:24:50

#95

Sir spass status EP online show only error...have any other idea to check with application number i have

beppiGermany - Singapore Expert09 November 2021 07:37:04

#96

15314

Kuldipleo: If your application does not show up in the system, are you sure it was submitted?
If yes, then the employer should contact MoM to find out what is wrong!

kuldipleo3Member10 November 2021 00:34:16

#97

Yes sir they apply on 4oct then on 5oct mom say the travel document photo not clear ..then after that give the clear photo then agent alrdy subbmited....then after that untill now...no have any news agent say its pending .....but i cnt check online only show error...

kuldipleo3Member10 November 2021 00:37:08

#98

I have the application number and the employer name which is sponsor me

beppiGermany - Singapore Expert10 November 2021 07:53:55

#99

15314

Kuldipleo: Then the employer should contact MoM!

kuldipleo3Member11 November 2021 00:18:15

#100

Ok sir thank i"ll ask....

kuldipleo3Member22 November 2021 01:52:54

#101

hi beppi sir right now i am on work permit....agent apply spass for other employer.....so now mom request for additional documents 3month pay slip and consent letter from current employer...but before spass no need consent letter......now mom request for consent letter....is their mom changes any rules for SPASS?

beppiGermany - Singapore Expert22 November 2021 07:18:12

#102

15314

Kuldipleo: MoM is a law unto itself. If they ask for something in addition to what is required according to the rules, you better provide it - otherwise you will not get your work pass.
Whether this is an (as for now unpublished) rule change, only time will tell.

kuldipleo3Member22 November 2021 08:19:14

#103

Ok sir thanks

Vaibs007Member08 May 2023 09:52:36

#104

Hii

My Ep was applied 10th April 2023 and now date is 08th May2023 but still its showing "no record found "

what should I do for this

beppiGermany - Singapore Expert14 May 2023 07:07:58

#105

15314

@Vaibs007 As we wrote many times before: Your employer should contact MoM to find out what went wrong!

mj.87New member28 June 2023 17:28:45

#106

@Vaibs007

Did you get a reply in the end? Hope you got your pass already!

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