Advice re ex-pat elderly aunt in Portugal hospital

Last activity 31 July 2024 by MelStork

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MelStorkNew member31 July 2024 13:39:12

Hello

I'm hoping someone can offer me some advice. My 76 year old ex-pat aunt (family friend) has been in a Portuguese hospital since November. Prior to this, she lived alone with her two animals since moving to Portugal over 20 years ago. No children or family. I live in the UK and since her admission have been trying to liaise with the hospital to advocate for her needs and understand the long term plan for her care. She is incredibly isolated as she doesn't speak the language. This is impacting her mental health and delaying any recovery. I have enlisted the support of the British Consular but help has been minimal. Is there any English speaking organisation or charity in Portugal that supports elderly ex-pats and that can help? Has anyone been in this situation before and got any advice? It feels impossible to help from the UK as I don't speak the language either. She ultimately wants to return to the UK but we are a long way off that.

Many thanks

Melanie

SimCityATExpert31 July 2024 13:45:56

11288

@MelStork

There is a Facebook group > https://www.facebook.com/groups/BritishinPortugal

MelStorkNew member31 July 2024 13:56:51

@SimCityAT

Thank you, that's really helpful

JohnnyPTPortugal Expert31 July 2024 14:16:43

4454

@Melanie,

Try this phone number

(+ 351) 21 810 61 91

Choose option 2, available in english (*)

https://eportugal.gov.pt/servicos/conta … -migrantes

(*) PDF

https://portugal.iom.int/sites/g/files/ … tactos.pdf

You can translate PDF/DOC formats into English using a Doctranslator, such as:

https://www.onlinedoctranslator.com

MelStorkNew member31 July 2024 14:28:07

@JohnnyPT

Thank you so much - this is incredibly helpful. I'll give them a call to see if they can help. I've been using google translate but it won't translate documents from Portuguese. Ill try the link you provided. Many thanks again

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