how to obtain a national health service (SNS) user number

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Member since 09 September 2024

Hadas WeissNew member03 February 2025 12:30:05

I'm eligible for the national health service but I need a user number to obtain their services. At various heath centers, I've been given an email address to which to send my details and forms, but I've been sending and resending them to this email address for months now and so far, no response. Am I doing anything wrong? Or, is there another way to get the user number?

SimCityAT Expert

Member since 08 April 2014

SimCityATExpert03 February 2025 12:53:14

11535

@Hadas Weiss

Welcome,

You could try phoning them?

Saúde 24 (Health 24) Line - 808 24 24 24 24

JohnnyPT Portugal Expert

Member since 23 May 2020

JohnnyPTPortugal Expert03 February 2025 13:55:29

4566

@Hadas Weiss

The NHS user number is requested at your local health centre. And not by email. If they insist on the email, show them this print screen (link below) and tell them that's not the procedure. You need to take some documentation with you.

https://www.gov.pt/servicos/pedir-o-num … nte-do-sns

____

Access to the National Health System:

https://www.expat.com/forum/viewtopic.php?id=902977

@SimCityAT

This phone number is for those who have already a NHS number.

daphnelavern Active member

Member since 18 December 2023

daphnelavernActive member03 February 2025 14:39:20

@Hadas Weiss

@JohnnyPT is correct. I went to my local here in Santarem a couple of weeks ago and provided passport, residency receipt (haven’t received card yet), and confirmation of address. The clerk entered my info into the system and in less than 5 minutes, she printed out a form with my SNS number on the top left. I was pleasantly surprised at how quick and simple it was.

juliajonesjy New member

Member since 19 January 2025

juliajonesjyNew member03 February 2025 15:18:29

@Hadas Weiss

That's usually the way it is in Portugal

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