No Record Found via EP Online

Last activity 03 August 2018 by Dlderek

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myuraMember20 June 2018 13:22:43

Hi Friends;

My agent applied EP, When i checked in EP online site, it shows "No record found". My agent has shared the application number also. I have tried with my passport, FIN, travel doc. All show same result. I asked my agent, they also said, their end also unable to see, so they called MOM and asked, then said, it's pending.

May I know what is the reason, MOM site shows as NOT found? How long will take it to show record in EP online site?

beppiGermany - Singapore Expert20 June 2018 17:24:35

15314

It can take a week or so after submission until your application is entered into the database and visible online.
If it is still not visible after a longer time, call MoM and ask for this to be corrected.

kristen123Member26 June 2018 07:17:48

Same. My boss applied on the 20th. He gave me the application number and also the screenshot that it was already submitted and that he paid for it.

beppiGermany - Singapore Expert26 June 2018 07:27:46

15314

Wait another week. If it then still does not show, ask the employer to contact MoM!

kristen123Member26 June 2018 07:33:38

Noted. Thank you!

DlderekMember03 August 2018 01:07:47

Which number did you use to call MoM? I can't get through the automated system when I dial 6438 5122

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